Reviews
Broadly
Customer engagement platform for local service businesses that sends text and email review requests after a job, helps reply to reviews, and adds web chat and CRM.
- Best for
- Established HVAC, plumbing, electrical, and landscaping companies that want reviews, chat, and missed-call text-back in one tool
- Pricing
- From $399/mo (Standard) plus $350 onboarding (source)
- Free trial
- Check their site
- Standout
- Pro plan adds missed-call SMS text-back and AI review replies alongside review management
- Watch out for
- Automatic review requests are only in Premium ($999/mo); Standard has reply templates only. Month to month, no contract.
- Works with
- Google Business Profile, Google Calendar, QuickBooks, Stripe, Zapier, Housecall Pro, ServiceTitan, Booker, Mindbody
Last checked against Broadly's own site on 2026-10-19. Something changed? Tell us.